A London and Europe-based Amazon agency working with selected brands in the health, wellness and food supplement industry. We understand the ingredients, the positioning and what it takes to turn a great product into a bestseller on Amazon.
Clients across UK · EU · USA
You signed up. Got a slick onboarding call. Then got handed to a junior account manager you'd never met. Monthly reports landed full of charts that looked impressive but didn't explain why sales were still flat.
Nobody called when something went wrong. That is the standard agency model. Built to scale clients, not results.
We built Ascend Labs™ to work differently. We work with selected brands only. More accountability. The person managing your account is the person you speak to.
"We are selective about who we work with. Every brand we take on gets our full attention, not a fraction of it."— Ascend Labs, London
Sponsored Products, Brands and Display. Built, tested and actively optimised. We are in your account every day, not every quarter. If something's bleeding money, we catch it.
Titles, bullets, A+ content, backend keywords. Written for humans first, the algorithm second. Because traffic that does not convert is just an expensive way to lose money.
Want someone to take the whole thing off your plate? Inventory, suppressions, brand registry, account health, case management. You focus on your product. We focus on Amazon.
Our team has a study background in nutrition, food supplements and health sciences. We know the difference between bioavailable and bioequivalent. We understand what makes a supplement credible, compliant and compelling to buy. That knowledge changes how we position, list and advertise your products.
Running ads is the easy part. Knowing when to pull back, when to push, how to price and which ASINs to prioritise is strategy. That is what actually moves revenue.
Large agencies take on hundreds of clients. We don't. Intentionally. Every brand we manage gets real attention, not a share of someone's divided focus spread across 60 accounts.
Not a sales rep. Not an account coordinator. The person managing your Amazon account is the person on the call with you every week. No middlemen, no confusion, no "I'll check with the team."
We don't throw vanity metrics at you. Here is what changes when an account is run properly. Real shifts in real numbers for real brands.
A health supplement brand was spending £4 for every £10 in revenue on ads. We restructured their campaigns top to bottom. They kept the sales volume. They lost the waste.
A health & wellness brand came to us doing £18k/month and stuck. New listing strategy, rebuilt PPC, aggressive keyword expansion. They closed the year at £148k/month.
A beauty brand ranking on page 4 for their most competitive keyword. Within 90 days they were consistently on page 1. Organic revenue followed without touching ad spend.
Ascend Labs was built in London by people who had seen what bad Amazon management looks like from the inside. Brands bleeding money on ads nobody was watching, listings converting at 2% because nobody had touched them in years, agencies sending reports that explained nothing.
We built something dedicated, more focused and more honest. We work with a limited number of brands. We are selective about who we take on, because we would rather do right by fewer clients than become another agency that treats your brand like a line item.
If you want someone who will actually care what happens to your account, we should talk.
We learn your brand, your goals and your current challenges. No pitch. No deck. Just an honest conversation about where you are and whether we are the right fit.
We dig into your Amazon account and tell you exactly what we would do and why. You will learn something useful either way, even if we do not end up working together.
Monthly retainer. Clear scope. Weekly check-ins. You always know what is happening, what we are testing and what is moving. No black box. No mystery reports.
Book a 30 minute strategy call. We will look at your account, tell you what we see and be straight with you about whether we are the right fit.
Book Your Free Strategy CallWe only take on brands we are confident we can grow. If we are not the right fit, we will tell you.
Fill in the form and we will come back to you within one business day. If it is urgent, email us directly.